Refund Policy

Welcome to BaakMart!

BaakMart is owned and operated by BaakMart LLC. This refund policy applies to all services offered by BaakMart through the websites: https://www.baakmart.com and https://www.baakmart.business (hereinafter referred to as “BaakMart”). Our refund policy does not affect your statutory rights.

1. REFUNDS

BaakMart provides refunds in the following cases:

1.1 Cancellation by BaakMart:

If BaakMart initiates the cancellation of a Baak Slot, the Seller’s entitlement to a refund will be governed by the underlying reason for such cancellation. In scenarios where the cancellation is attributed to technical or operational issues on the part of BaakMart/BaakMart Displayer, the Seller will be entitled to a full refund of the Baak Slot reservation fee. This refund will be processed using the original method of payment, or through any alternative payment method mutually agreed upon between the Seller and BaakMart.

1.2 Non-approval of the Product:

If the product is not approved by BaakMart after booking the Baak Slot, both the Seller and Displayer will be entitled to a complete refund of both the Baak Slot reservation fee and the product deposit. This refund will be issued through the original method of payment or through another agreed-upon payment method among the Seller, Displayer, and BaakMart.

1.3 Non-approval of the Baak Slot:

If the Baak Slot is not approved By BaakMart after booking, both the Seller and Displayer will be entitled to a complete refund of both the Baak Slot reservation fee and the product deposit. This refund will be issued through the original method of payment or through another agreed-upon payment method among the Seller, Displayer, and BaakMart.

1.4 Pre-Opening Cancellation:

All Baak Slots booked before the official launching of BaakMart Online Hub are eligible to be cancelled by the Seller/Displayer/Agency and receive a full refund. The refund will be processed using the original payment method or any alternative payment method agreed upon between the Seller, Displayer, and BaakMart.

2. UNAUTHORIZED USES AND VIOLATION OF TERMS:

No refunds will be issued for Baak Slots withdrawn and accounts suspended due to violation of these terms and unauthorized use. BaakMart reserves the right to determine the eligibility of refunds in such cases.

3. REFUND PROCESSING
3.1 Refund Timeline:

When the client cancels a Baak Slot and is eligible for a refund, the refund will be processed using the original payment method or any alternative payment method agreed upon between the user and BaakMart. The refund process may take up to 8 working days to be completed.

3.2 Refund Method:

The refund will be made through the original payment method used during the purchase. If the original payment method is no longer available or not feasible, BaakMart may propose an alternative payment method for the refund. The client and BaakMart will mutually agree upon the suitable alternative payment method.

4. CONTACT US

If you have any questions or concerns about this refund policy, please do not hesitate to contact us. You can reach us through our contact page on the BaakMart website or by using the contact information provided below:
BaakMart LLC.
info@baakmart.com